Monday, November 17, 2014

Adventures in getting connected online...

I like to state that I've been fooling around with the internet for many years in the pre-Facebook - Twitter - Instagram - Myspace years. The internet of the late 1990s was so low-tech I often wondered if my teenaged-self head would explode with what the internet offers day.

Most people years ago connected via dial-up and only recently did my home get connected with DSL broadband. Dial-up was cheap broadband wasn't and thankfully DSL prices went down - even if introductory - to the point where I felt comfortable going for it.

All the same that doesn't mean things don't happen to the point where you'd have to call for help. I'm learning that even DSL is headed towards being obsolete. Since my DSL service is through AT&T now I'm learning about U-verse which is supposed to be fast internet as opposed to DSL although Uverse is DSL of some sort.

Anyway it's a bit of a hassle to even get tech support via AT&T because if you have a problem with service as I have then they might decide well that's an opportunity to upgrade. The only thing is all you want is the possibility of a restoration of service. In that instance even getting a new modem seems out of the question as I had been told.

So regardless after seeing how difficult it can be to get through the AT&T sales pitch and finally get some internet service restored and was told finally that we should just get another DSL modem for now. It took time to get service back and while I'm confident in my ability to do things on my own I was forced to call AT&T to get my new modem up and running.

I'm really glad I did and after almost three days offline I'm back on the web. All I needed was to use the correct password to get back to where I wanted to be. That means more activity on the PC and away from my various mobile devices.

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